Terms of service
Overview
This website is operated by Teck Soon Saws Repairer Sdn Bhd, also known as TSSR Blades. Throughout the site, the terms “we”, “us” and “our” refer to TSSR Blades.
By visiting our website, browsing our products, placing an order, or using our services, you agree to be bound by these Terms of Service, including any additional policies referenced on this website.
If you do not agree with these Terms of Service, you should not use our website or purchase from us.
1. Products and Services
TSSR Blades supplies and services cutting tools, including but not limited to TCT saw blades, bandsaw blades, sharpening, retipping, repair, and related services.
We try our best to ensure that all product descriptions, photos, specifications, prices, and availability shown on our website are accurate. However, actual product appearance, colour, packaging, or specifications may vary slightly from the images shown.
We reserve the right to update, change, or discontinue any product or service at any time without prior notice.
2. Orders
When you place an order through our website, you are making an offer to purchase the selected product or service.
We reserve the right to accept, reject, cancel, or limit any order at our discretion. This may include situations where the product is unavailable, pricing is incorrect, payment cannot be processed, or the order appears suspicious or incorrect.
Please check your order details carefully before confirming your purchase.
3. Pricing and Payment
All prices shown on our website are listed in Malaysian Ringgit (RM) unless stated otherwise.
Prices are subject to change without notice. The final price payable will be shown at checkout before payment is completed.
You agree to provide accurate and complete billing, shipping, and payment information when placing an order.
4. Shipping and Delivery
Delivery times shown on our website are estimates only. We are not responsible for delays caused by courier companies, customs, incorrect shipping information, weather, public holidays, or other matters outside our control.
Once an order has been handed over to the courier or transport provider, the risk of loss or damage during delivery may pass to the customer, unless otherwise required by law.
5. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return & Refund Policy.
Please review our Return & Refund Policy before making a purchase.
6. Product Usage and Safety
Cutting tools such as saw blades and bandsaw blades must be used correctly and safely.
Customers are responsible for selecting the correct product for their machine, material, and application. We are not responsible for damage, injury, machine issues, or poor cutting results caused by incorrect installation, misuse, improper handling, wrong product selection, or failure to follow safety procedures.
If you are unsure which product is suitable, please contact us before purchasing.
7. Sharpening, Retipping, and Repair Services
For service work such as sharpening, retipping, repair, or maintenance, the final result may depend on the condition of the blade or tool provided by the customer.
We reserve the right to reject service work if the item is too damaged, unsafe, unsuitable, or not practical to repair.
Completed service work is generally not refundable once the service has been carried out, unless there is an issue caused by our workmanship.
8. Accuracy of Information
Occasionally, there may be errors, inaccuracies, or omissions on our website, including product descriptions, pricing, availability, promotions, delivery information, or service details.
We reserve the right to correct any errors and to update or cancel orders if any information is inaccurate, even after an order has been submitted.
9. Intellectual Property
All content on this website, including text, images, graphics, logos, product photos, videos, and design elements, belongs to TSSR Blades or its respective owners.
You may not copy, reproduce, distribute, modify, or use any content from this website without our prior written permission.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, policies, or practices of third-party websites.
Accessing third-party links is at your own risk.
11. Limitation of Liability
To the maximum extent permitted by law, TSSR Blades shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from your use of our website, products, or services.
This includes but is not limited to loss of profit, machine damage, production delay, incorrect product use, or business interruption.
12. Prohibited Uses
You agree not to use our website for any unlawful purpose, including but not limited to:
- Violating any law or regulation
- Providing false or misleading information
- Uploading viruses or malicious code
- Attempting to interfere with website security
- Copying or scraping website content without permission
- Using the website to harm, abuse, or defraud others
We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.
13. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you agree to the collection and use of your information as described in our Privacy Policy.
14. Changes to These Terms
We may update or change these Terms of Service from time to time. Any changes will be posted on this page.
Your continued use of our website after changes are posted means you accept the updated Terms.
15. Governing Law
These Terms of Service shall be governed by the laws of Malaysia.
Any disputes shall be handled in accordance with the applicable laws and courts of Malaysia.
16. Contact Information
Questions about these Terms of Service can be sent to us at:
Teck Soon Saws Repairer Sdn Bhd
Trading Name: TSSR Blades
Email: tssr09@gmail.com
Business Address: 15, Jalan Pengasah 1, Batu 3 3/4, Jalan Kapar, 41400 Klang, Selangor Malaysia
Phone Number: +6012-6506019
Business Registration Number: 201301012611 (1042449-P)